Michael embodies his namesake Vince Lombardi’s philosophy that “The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will.” So, it’s not surprising that he’s often the difference-maker when it comes to ensuring that a project goes smoothly from specification through installation. When a contractor on one of his jobs struggled to install the guards onto fans that arrived with requested split housings, Michael was on-site within hours. He inspected the equipment personally, devised a solution involving custom-crafted steel clips, and sourced a local sheet metal shop to create the necessary hardware. The result? Another client impressed with the responsiveness and attention-to-detail that GBS is known for. Michael is Six Sigma Certified and he completed his Master of Science degree in Organizational Leadership at New England College.